Support
We're happy to help. Reach out any time and we'll get back to you.
Email us at support@mnevmo.com and we'll respond as soon as we can.
Audio: m4a, mp3, wav, aac
Video: mp4, mov, m4v
Transcripts can be exported as TXT, Markdown, SRT, or VTT.
Does Mnevmo work offline?
Yes, for core workflows. Import, transcription, search, and your transcript library all work without an internet connection.
Does Mnevmo upload my recordings?
No. Transcription runs locally on your Mac using Whisper. There is no mandatory cloud upload step.
Can I legally record conversations?
It depends on where you are and the situation. Recording laws vary by country and state, and many places require the consent of everyone being recorded. Mnevmo can't tell you what's legal for your specific case; if you're unsure, check your local laws or ask a lawyer before you record.
Does Mnevmo obtain consent for me?
No. Mnevmo has no way to know who's in the room or on the call, so it can't obtain or verify consent on your behalf. Getting any consent required before you record is your responsibility.
Can I delete recordings permanently?
Yes. You can delete any recording, transcript, or generated content from your library at any time, and it's removed from your Mac.
Is Mnevmo available for Windows?
Mnevmo is a Mac app, built with AVFoundation and optimized for macOS.
Something isn't working. What should I do?
Email support@mnevmo.com with a short description of what happened, and we'll help you sort it out.